Damaged Windshields — Repair or Replace?
Whack! A rock hits your windshield. Your eyes scan for damage and your brain wonders if the windshield damage means a quick repair — or replacement.
The good news is that a chip or crack doesn’t always mean you need a new windshield. Most windshield repair shops can fix quarter-sized rock chips and cracks up to 6 inches long.
What you should know about windshield damage
Whether you’re going to repair or replace, it’s best to take action right away. A small crack may seem insignificant, but if it’s not fixed, it can grow into a larger problem. Driving with a damaged or cracked windshield could also hamper your visibility and compromise your safety.
An undamaged and properly installed windshield helps keeps the roof from crushing in a rollover accident, it allows the airbags to deploy properly to cushion passengers, and protects you and your family in a serious collision.
Beware of the ‘repair harvester’
You should also be wary of strangers who want to help. Windshield repair harvesters position themselves at gas stations, convenience stores, car washes and even county fairs, trying to sell drivers on the windshield repair. Typically, they will try to convince drivers to replace perfectly good windshields.
Don’t give your insurance information to anyone until you decide if you want to file a claim over the repair.
ERIE’s glass claims service
Since repairs are cheaper than replacements, Erie Insurance waives the deductible—the portion of a covered loss for which you are responsible—and pays for the repair, if you have comprehensive auto coverage. A deductible applies only if you need a complete windshield replacement.1
Erie Insurance’s glass claims service will connect you with the glass shop of your choice, or help you find one of many auto repair facilities affiliated with ERIEGlassSM, which offers:
· 24-hour loss reporting (with multi-lingual options available)
· A nationwide network that includes more than 8,000 qualified professional repair and replacement glass shops.
· Convenient repair scheduling (mobile or in-shop options)
· Low, consistent pricing with lifetime guarantees
Erie Insurance Customers can call ERIEGlassSM at 800-552-ERIE (3743). For more information, contact SANOR INSURANCE AGENCY AT 330-337-9557.
1Full window glass coverage is available in Illinois and New York, waiving the deductible for any damage to window glass.
Not all companies are licensed or operate in all states. Not all products are offered in all states. Go to erieinsurance.com for company licensure and territory informatioN.